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Jackson leads a team whose goals are to enhance the partner and customer onboarding experiences to ensure streamlined communication and a successful partnership between the Channel and all supporting departments within Vonage. In her position as Senior Manager, PS Enablement, Ms. Jackson shifted focus to a new role prioritizing Channel engagement within the Customer Success organization at Vonage.
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She transitioned into a management role within Professional Services, leading a team of senior project managers installing complex UCaaS and CCaaS solutions. Lauren Jackson joined Vonage in 2013 as a Project Implementation Manager focusing on Enterprise solutions. Lauren Jackson,Senior Manager PS Enablement In this installment of our Vonage Partner Academy we’re going to walk you through our 360° approach to pre-and-post-sales support for both partners and their customers - using real-life examples and case studies.Ī brief overview of the PX 360 ProgramPositioned for Expedited DeploymentsHow Vonage Delivers There’s never been a better time to partner with Vonage! We are a channel-first organization from on-boarding to post-sales. Jplist-topic-PX360 jplist-topic-Sales jplist-topic-Vonage Virtual Workforce Optimization Capabilities We share ideas and information to ensure a consistently exceptional experience. In addition to our transformative business solutions, all Vonage support teams, from Service Delivery to Client Services to Customer Care, are an extension of your team. Time, anywhere in the world, through text messaging, chat, social media and voice. We enable businesses to easily communicate relevant information to their customers in real The Vonage API Platform provides tools for voice, messaging and phone verification services, allowing developers to embed contextual, programmable communications into mobile apps, websites and business systems.
Vonage transforms the way people work and businesses operate through a portfolio of cloud-based communications solutions that enable internal collaboration among employees, while also keeping companies closely connected with their customers, across any mode of communication, on any device.Ĭommunication Is a Seamless, Unifying of Collaborative Solutions for Employees and Meaningful Connections with Customers.
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